I was very pleased with the service I received on Jan 10th. Kemar went over and beyond. I liked the way [Kemar] presented himself and will definitely call on you again.
I just want you to know that Roderick was amazing. He took his time and was very professional until the problem was solved.
Ash did a fantastic job pumping out the pit! Thank you so much for your patience and kindness listening to me and working around our needs. You are truly gifted in customer service!
Roderick and Kemar were EXCELLENT! Great customer service. Very polite nad professional. As appropriate please recognize them for their efforts.
We were extremely pleased (and thankful) for your prompt and excellent cesspit services last week Sunday. My sister and I was incredibly impressed with the two gentlemen and their work and will highly recommend BSE to our friends. In today’s business environment standards will vary widely when it comes to service, but your company is the perfect definition of ‘Excellent Customer Service’ and this is something I appreciate very much. I would be grateful if you could forward my comments to the Service Department.
Thanks for sending the gentlemen (Serrice) over this morning. HE was very professional and conscientious.
Thanks to BSE, our grease trap is all good! The gentleman (Serrice) who worked at our home was very polite, helpful and worked hard to fix our issue. I had to leave for work after he arrived, and he called me throughout the process to give me updates on our situation which I appreciated. He also stopped by today to give us a bottle of bio enzymes. Great customer service!
Thank you very much for BSE’s courteous and very prompt service to rectify my rental unit’s cesspit issue on May 21st. Sheri was very patient, efficient and helpful in assessing and prioritizing our need, and the workman on site proactively communicated to confirm options to most thoroughly complete the job before leaving the site.
Thank you [Sheri] for your most amazing, prompt and reliable service. I also appreciate your most personable, informative and embracing manner on the phone.
Sheri was also very patient and attentive to finding out about the problem at outset. She took the time to make me feel like she genuinely cared about helping and was there to serve our need as a resolution, not just to serve the business need for my business (which is also a valid motive since that is what business is about). That is a great service approach that you at BSE have obviously instilled/encouraged/nurtured in your staff.